checking for inferences close complaint letter⏎
closed (defensive) body position compound sentence blocking⏎
conclusion business-ese business slang⏎
conclusion business-ese active verb⏎
conclusion blocking chronological resume⏎
channel overload case block format⏎
complaint letter compound sentence complaint letter⏎
adjustment boilerplate body language⏎
active listening chartjunk compound sentence⏎
channel overload assumptions communication theory⏎