closed (defensive) body position channel complaint letter⏎
complaint letter business-ese business slang⏎
case acknowledgement responses complex sentene⏎
blocking complimentary close complaint letter⏎
bias-free language build goodwill boilerplate⏎
adjustment boilerplate business-ese⏎
assumptions close complaint letter⏎
conclusion collection series blind copies⏎
blocking behavioral interviews chartjunk⏎
acknowledgement responses analytical report active verb⏎