case channel overload closed (defensive) body position⏎
body choice (selection) compound sentence⏎
bias-free language adjustment business-ese⏎
claim letter compound sentence business-ese⏎
channel buying time with limited agreement business-ese⏎
channel checking for inferences communication theory⏎
buying time with limited agreement blind copies body⏎
business-ese adjustment checking for inferences⏎
body language chronological resume checking for feelings⏎
complex sentene build goodwill acknowledgement responses⏎