active listening common ground active listening⏎
clustering analytical report complete⏎
clustering compound sentence business-ese⏎
collection letter adjustment branching question⏎
close chartjunk complex sentene⏎
complimentary close case channel⏎
checking for feelings claim letter channel overload⏎
blind ads block format citation⏎
acknowledgement responses collection letter choice (selection)⏎
common ground block format brainstorming⏎