conclusion assumptions chronological resume⏎
communication theory channel overload block format⏎
business slang claim letter collection letter⏎
checking for inferences clip art complex sentene⏎
complimentary close acknowledgement responses active listening⏎
block format case body language⏎
clear checking for feelings business slang⏎
business-ese build goodwill close⏎
common ground choice (selection) blind ads⏎
active verb body assumptions⏎