freewriting fixed typeface formal meetings⏎
emotional appeal, emotional appeal, conversational style⏎
demographic characteristics evidence encode⏎
feedback formation early letter⏎
directed subject line, figure, demographic characteristics⏎
figure, expectancy theory formal meetings⏎
evidence dingbats, feedback⏎
formal report, formal report, elimination⏎
dingbats, figure ego-involvement⏎
encode, extrinsic benefits focus groups⏎