emotional appeal, coordination formal report⏎
evaluating, executive summary coordination⏎
coordination, conversational style figure⏎
executive summary decorative visual external audiences⏎
early letter formalization cycling⏎
emotional appeal, critical incident, decorative visual⏎
format direct request, format⏎
emotional appeal dingbats, conversational style⏎
elimination conversational style correct⏎
demographic characteristics dominating document design⏎