emotional appeal gatekeeper document design⏎
fixed typeface focus groups extrinsic benefits⏎
focus groups, formal meetings dingbats⏎
evidence, criteria, external audiences⏎
freewriting flaming, flaming⏎
external documents critical incident emotional appeal⏎
criteria culture, formation⏎
criteria direct request external report⏎
criteria early letter documentation⏎
coordinating, document design discourse community⏎