demographic characteristics expectancy theory discourse community⏎
conversational style, evidence culture⏎
form letter, feasibility study, early letter⏎
editing, directed subject line, conversational style⏎
elimination executive summary enunciate⏎
feasibility study, dingbats, external audiences⏎
form letter elimination, external audiences⏎
focus groups, formal meetings, executive summary⏎
freewriting, external report formal report⏎
early letter, formalization, formal report⏎