flood - deluge, numerous, many⏎
employee - worker, staff member⏎
jobless - unemployed, inactive⏎
functional - working, practical, useful, instrumental⏎
exceptional - outstanding, unusually good, very unusual⏎
factor - quality, feature, component, cause, influence⏎
helpdesk - service, assistance, support, information (department or team or group)⏎
impact - influence, importance⏎
faulty - imperfect, incorrect, inexact⏎
lure - persuade, entice, tempt⏎