hard copy - paper printed format (as distinct from electronic or digital format)⏎
generic - standard, unbranded (product)⏎
facility - building, factory, convenience, ease⏎
helpdesk - service, assistance, support, information (department or team or group)⏎
marginally - slightly, insignificantly⏎
hire - employ, rent, lease⏎
harmonise - combine, integrate, bring together (successfully), harmonize⏎
inflexible - rigid, unchangeable, unbendable, obstinate⏎
expand - grow, broaden, increase⏎