incentive - inducement, reward, motivation, something that encourages⏎
hitch - problem, difficulty⏎
instruction - information, command⏎
inform - tell, relate, influence, educate⏎
mark-up - increase in price, overcharge⏎
hallmark - sign, feature, indication, standard (of quality of something)⏎
hardball - aggression, firmness, determination⏎
handle - deal with, manage, be responsible for, organise, organize⏎
lawful - legal, licit, legitimate⏎
manage - control, run, undertake, supervise, conduct⏎