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Customer insight. Dynamic content. Data governance. Customer journey map (CJM). Data⏎
Data management. Customer journey map (CJM). Impressions. Identify management (IM). Heuristics⏎
Customer segmentation. Finding. Incentives. Data integration. Half life⏎
Data governance. Emotional state. Data visualization. Data activation. External data source⏎
Display advertising. Customer journey mapping. Incentives. Heuristics. Customer satisfaction (CSAT)⏎
Email conversion rate (CR). Data identification. Dedicated staffing option. Future state. Customer retention rate⏎

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